Legal

Privacy Policy

Last updated: May 8, 2026

This Privacy Policy explains how Barrio & Jungle ("we," "us," or "our"), operated by Francisco Cardona as an individual (persona natural) based in Medellín, Colombia, collects, uses, and protects your personal information when you visit barrioyjungle.com or contact us via WhatsApp.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (phone number, WhatsApp, email)
• Travel preferences and itinerary details
• Group size and travel dates
• Payment information (processed securely through third-party providers)

We may also collect non-personal data such as browser type, pages visited, and time spent on our website through standard analytics tools.

2. How We Use Your Information

• To plan and deliver your custom tour experience
• To communicate with you about bookings and itineraries
• To improve our services and website
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. WhatsApp Communications

When you contact us via WhatsApp, your messages and phone number are stored on WhatsApp's platform (Meta). By initiating contact, you agree to WhatsApp's own privacy policy. We use your WhatsApp contact solely to coordinate your trip and will not add you to any marketing lists without your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us directly.

5. Your Rights

Depending on your location, you may have rights under applicable law (including CCPA for California residents and GDPR for EU residents) to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at: info@barrioyjungle.com

6. Cookies

Our website may use cookies to improve user experience and analyze site traffic. See our Cookie Policy for details. You can disable cookies through your browser settings at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For any privacy-related questions, contact us at:
Barrio & Jungle
Medellín, Colombia
WhatsApp: +57 312 238 8833
Email: info@barrioyjungle.com